Page 1 of 2 12 LastLast
Results 1 to 15 of 19
  1. #1
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    PC on/no display

    I've got a new itx set-up as full tower's now too big and too heavy.

    There's no image displaying on the monitor. I've tried:

    Reconnecting all cables.
    Swapping RAM out.
    Cleaning RAM.
    Swapping SATA cable to new SSD (unformatted).
    Swapping from on-board graphics to dedicated GPU.
    Disconnecting mouse/keyboard.
    Motherboard looks like it's seated properly.

    Nothing makes a difference. The fact that the RAM is back in my old system and that I have a picture on this one rules out RAM, monitor, and monitor cable.

    If anyone's got any bright ideas I'd love to hear them, not least because I can't afford to waste time trying to get it to work. Thanks.

  2. #2
    TheGodDamnPope's Avatar
    Join Date
    Mar 2012
    Location
    Michigan
    Posts
    325
    • Computer Specs
      • Case: Thermaltake Armor A90
      • Motherboard: BIOSTAR TA990FXE
      • Processor: AMD FX-8350 8-Core Black Edition @ 4.0Ghz
      • Memory: G.SKILL 16GB
      • Video Card # 1: Sapphire Radeon R9 280X Vapor-X 3GB
      • Hard Drive # 1: OCZ Agility 4 128GB SSD
      • Hard Drive # 2: Seagate 1TB 7200rpm
      • Optical Drive # 1: LG Blu-Ray Combo Drive
      • Power Supply: CORSAIR CX750M
      • Sound Card: Creative Sound Blaster Z
      • Monitor: Dell 27" 1080p LED IPS
      • Operating System: Windows 8 Pro
      • Headset: Audio Technica ATH-AD700
    Silver Donor

    Re: PC on/no display

    Have you tried using a different display? Or maybe connecting another device to the current display to make sure that's not the problem?
    "Hey girl, iO servers never go down... but I do."

  3. #3

    Join Date
    Jan 2014
    Posts
    54
    Gold Donor

    Re: PC on/no display

    Hi, there is few things I have done in the past that have worked for me. First unplug the computer and drain the power all the way then reseat the Graphic card. Second it could be a bad monitor, or a bad video card so to test this just try a different monitor. Another thing to try is different cables like try different ports on the monitor like VGI, DVI or HDMI etc... sometimes ports go bad in monitors so that could also be the issue.

  4. #4
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    Re: PC on/no display

    I'm writing this from the old system, so the monitor and the cable's working. The fact that I haven't got a picture from the new system using the APU or a GPU suggests the problem isn't there.

    I'm currently formatting the SSD in my old system to see if that's the issue. I doubt it is, but it's something worth testing.

    Thanks for trying though, keep the ideas coming!

    Edit: formatting SSD hasn't changed anything. With new system plugged into mains but not switched on, I'm able to use it to charge my phone. The fact that I'm able to do that, power up, fans come on, drives come on, suggests to me that it's not PSU.

    Another edit: removed motherboard from case and rested it on the anti-static bag it came in to test whether the motherboard was shorting out on the case for some reason. Still no change. I don't see now how it can be anything other than the motherboard. It could still technically be APU, but CPUs fail much more rarely than motherboards. I'll contact Amazon about RMAing the motherboard.

    Yet another edit: Amazon haven't given me any grief and responded really quickly (under 30 minutes) to approve RMA. Got to schlep over to Holborn to drop it off at an Amazon locker, but a replacement has already been ordered for me and it's due Friday.

  5. #5

    Join Date
    Jan 2014
    Posts
    54
    Gold Donor

    Re: PC on/no display

    Voudoun, if there is no image on your monitor it has to be only two things, 1: Your GPU, or 2: Your monitor. If your computer have a sound, lights and you can hear the post then is not your CPU or your Mobo. If your monitor is working then it has to be your GPU so try to put a different GPU in to test it. When the motherboard or CPU goes bad the computer won't POST so you won't hear any sounds and only the fans will work and lights because of the PSU supplying power. Check if you can hear the computer POST and also try a different GPU and let me know I will do my best to help you out.

  6. #6
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    Re: PC on/no display

    Sorry but it can't be. I'm using the monitor and the GPU now. I tried using the APU and that didn't work either. I didn't hear any beeps (which I should have mentioned earlier, sorry ) so given that motherboards are more likely to fail than CPUs, it seemed that RMAing the motherboard was logical. Thanks for taking another crack at the problem. Hopefully replacing the motherboard will do the trick, but if not I guess I'll have to RMA the APU.

  7. #7

    Join Date
    Jan 2014
    Posts
    54
    Gold Donor

    Re: PC on/no display

    Sorry to hear that, yes if there is no sound then it have to be the motherboard then.

  8. #8
    Ecip's Avatar
    Join Date
    Feb 2011
    Location
    Edmonton, AB
    Posts
    912
    Gold Donor
    Steam ID: ecip

    Re: PC on/no display

    So.. is there a VGA output on the motherboard? I would unplug your video card, plug the monitor into the motherboards VGA output, and then entering BIOS settings to make sure graphics output is set to PCI-E.

    If you hear no beeps at system power on then its probably your BIOS is damaged.
    If the motherboard is ok, it will do a quick systems diagnosis at power on. If it detects any problems, it will beep a set number of times. One beep usually indicates that no problems were detected during POST. Count the beeps and look it up in your motherboards user manual to see what BIOS detected during POST.
    More info here: http://en.wikipedia.org/wiki/Power-on_self-test

    *Edit: Never mind the first paragraph. Just seen you already tried that.
    Last edited by Ecip; 03-26-2014 at 07:23 PM.

  9. #9
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    Re: PC on/no display

    So what would you say the chances of exactly the same thing happening with another motherboard are? That's what's happened. Replacement motherboard in, exactly the same issue, identical in every way.

    The installed SSD doesn't have Windows installed because I haven't been able to get that far. That should be immaterial though, plenty of PCs post without Windows installed. The only other things I can think to try are replacing the PSU or the APU. My current PC has a PSU which I could technically try, but it's a grim job as it's a non-modular and all the cables are routed through old case. If that doesn't work it's got to be the APU hasn't it? I suppose it's technically possible to get two DOA motherboards in a row, but it seems unusual.

  10. #10

    Join Date
    Jan 2014
    Posts
    54
    Gold Donor

    Re: PC on/no display

    What i can do for you is to get on Skype so I can see what you are doing and troubleshoot the issue until we get to the problem so let me know if you think Skype would be good for you.

  11. #11
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    Re: PC on/no display

    I appreciate the thoiught. I'm too sick and tired to do anything more tonight; I'm getting sleepy. It's a mini itx build so I'm not sure how much you'd be able to see anyway.

  12. #12
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    Re: PC on/no display

    This morning I plugged my old PSU in to new system and it made no difference. That only leaves motherboard and APU as far as I can tell.

    Edit to add: there's no speaker for the motherboard so would it even beep anyway?

    Second edit: I've contacted Scan about having the APU replaced. It could still be motherboard but 2 dead in a row would be unlucky.

    Third edit: Scan have said that if they replace APU I won't get a replacement until they've tested it and will charge me if it's not faulty. Given that top reviewer here http://www.newegg.com/Product/Produc...82E16813128663 had exactly the same problem with the same motherboard I've contacted Amazon about another replacement.

  13. #13
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    Re: PC on/no display

    Amazon have accepted the return, but they're refunding, not replacing, as they're beginning to wonder if they've got a bad batch. The newegg customer having a bad board may also have influenced that as I shared the link with them. Credit where credit's due: Amazon have been great throughout this.

    Now I need to find a new board though. With no FM2+ mini itx boards from Asus, the Gigabyte one down, that leaves me with AS Rock and MSI. I think I'm going to go with MSI as it's only just been released and should therefore support Kaveri APUs out of the box, eliminating any possibility of that being an issue. The AS Rock motherboard has a reputation for being bendy and also has chips on the reverse of the CPU socket, so you can never use a cooler with a backplate.

    Edit to add: Amazon have removed the Gigabyte motherboard from sale this morning.

  14. #14
    Ecip's Avatar
    Join Date
    Feb 2011
    Location
    Edmonton, AB
    Posts
    912
    Gold Donor
    Steam ID: ecip

    Re: PC on/no display

    Interesting, it must be a bad batch of motherboards.. I'm sure your APU is ok seeing as the motherboard(s) didnt even POST or give you the option to enter setup.

  15. #15
    Voudoun's Avatar
    Join Date
    Oct 2008
    Location
    London
    Posts
    1,962
    Blog Entries
    7
    • Computer Specs
      • Case: Corsair 250D
      • Motherboard: MSI A88XI AC
      • Processor: AMD A10 7850K
      • Memory: 8GB G.Skill DDR3 1600
      • Video Card # 1: AMD 6950 overclocked to 840 Mhz
      • Hard Drive # 1: Toshiba 128 GB SSD
      • Hard Drive # 2: Western Digital WD1002FAEX Caviar Black 1 TB
      • Hard Drive # 3: Samsung HD322GJ 320 GB
      • Optical Drive # 1: Optiarc AD 7240S
      • Power Supply: EVGA Supernova 750 G2
      • Sound Card: Onboard Realtek
      • Monitor: Dell U2412M
      • Operating System: Windows 7 Home Premium 64 bit
      • Headset: Sennheiser PC151
    Gold Donor
    New Server Contributor
    Steam ID: Voudoun

    Re: PC on/no display

    It seems that way now. I did wonder, but as soon as I started seeing others with the same issue having their problems solved by replacing the motherboard, it pinned the problem down. I really hope this motherboard works because I don't want to do this again.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •